Clarity Dentistry Frequently Asked Questions

Below are some of the most commonly asked questions we get from new and existing patients. Have more questions? Contact us today!

Clarity Dentistry FAQs


Is Clarity Dentistry Accepting New Patients?

Absolutely! We are always accepting new patients and would love to meet you and your family!

Please call our office at 317-300-0205 to schedule an initial appointment!

What Should I Expect at My Initial Dental Visit?

Most initial dental visits at Clarity Dentistry are very straightforward and carefree.

We will start off collecting your general contact and medical information, which will allow us to know any and all health issues that may affect your dental care and treatment as a patient. Then one of our friendly dental assistants will inquire about any dental specific concerns that you may (or may not) have. Whether it’s a tooth that’s causing discomfort, likes and dislikes about your teeth and/or smile, bad breath, bleeding gums, replacement of missing teeth, etc., we will pay close attention to those issues and create a strategy and plan to resolve those issues.

Immediately thereafter, our assistant will take any necessary x-rays and gather other clinical documentation for the dentist. After all of the information is collected, our dentist will enter the room and introduce him/herself. The dentist will then take a little time to learn more about you as a person, prior to starting the dental examination.

Our aim is to gain trust and rapport with all of our patients, and it starts by getting to know them outside of dentistry. This measure ensures a long-lasting, positive dentist-patient relationship. Then, our dentist will further inquire about any of the issues you previously mentioned to the dental assistant, addressing your most critical or urgent concerns first. He/she will check each tooth individually in conjunction with examining the digital x-ray(s).

After the examination has been completed, the dentist and dental assistant will take more time to clearly and thoroughly explain their findings and diagnosis. With the use of digital x-rays and intraoral cameras, we can show our patients first hand exactly what we are seeing, which helps the patient clearly understand why certain dental treatments may be necessary. The old saying goes, “A picture is worth a thousand words.” We find this is true in dentistry as well.

When our patients can actually see inside their mouth to help co-diagnose problem areas, they generally gain a better knowledge, understanding, and confidence in the diagnosis, and why the recommended treatment was suggested.

After all of our patient’s clinical questions are answered, one of our treatment coordinators will discuss any and all scheduling, insurance coordination, out of pocket expenses, etc. you may be faced with to ensure that the recommended treatment gets scheduled in a way that meets our patient’s timeframe and budget.

What Dental Insurances Does Clarity Dentistry Accept?

Clarity Dentistry’s aim is to provide broad access to high-quality dental care for a large variety of people. We want to establish a dental family full of awesome patients, no matter what type of dental insurance you or a family member currently has.

For that reason, we are IN-NETWORK with most of the major dental insurance companies, such as: Aetna, Anthem, Cigna, Delta Dental, Healthy Indiana Plan (HIP), Medicaid, Metlife, UnitedHealthcare, and many more!

Please visit out our Accepted Insurances page for more information.

How Can I Make Monthly Payments for Dental Care?

We understand that in some cases, dental treatment can be a significant investment for the betterment of your oral health. Unforeseen dental problems can especially cause financial stress for many of our patients.

That is why we offer flexible monthly payment plans for patients through CareCredit.

We want to ensure our patients who are on a tight budget that there are payment options to make dental care affordable. These payment plans can be used for restorative treatment as well as cosmetic dental services! Please ask one of our knowledgeable treatment plan coordinators or front office staff members to learn more about flexible monthly payments for your dental care.

Does Clarity Dentistry Take Emergency Appointments?


There is almost nothing worse than a toothache, which is why we have emergency appointments available everyday we are open. We specifically reserve time in our schedule for patients needing to get into the dentist that same day.

Dental situations such as tooth pain, swollen gums, or chipped or broken teeth need immediate attention, and should not be delayed or put off. We are happy to serve you when and if a dental emergency arises for you or a family member, so that you are out of pain and discomfort as soon as possible.

Please visit our Emergency Dentistry page for more information!

I Have a Toothache, What Should I Do?

Toothaches are no fun! They can often cause shooting or throbbing pain in the mouth, trouble and discomfort while eating, etc.

There are a number of causes of a toothache. Most of the time it’s due to an abscessed or infected tooth. If a tooth is traumatized, or decay has allowed bacteria into the tooth’s root, an infection can easily occur.

Warm, salt water rinses and an over the counter pain relief such as ibuprofen, can help provide very temporary relief. But, more than likely, the tooth needs to be treated in some manner. The only way to know for sure is to call us, so that we can examine the cause of your discomfort and provide a plan to get you out of pain.

What Are Your Dental Office Hours?

Are patient hours are as follows:

Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–2PM
Saturday: Closed
Sunday: Closed

I Haven't Seen a Dentist in a While, Will I Get Lectured?

We understand that many people just want to see a dentist when an issue arises, and that’s okay. We also realize that some other offices lecture these patients, making them feel embarrassed or uncomfortable...

Not us!

We are a lecture-free practice, and respect our patient’s decisions with regards to their dental care.

Does Clarity Dentistry Offer After Late Appointments?


We understand that your time and schedule is just as important as ours.

That is why we are open until 5:00pm Monday through Thursday. In addition, we are open until 2pm on Fridays.


Patient Testimonials


Dr. Bowen was very thorough in explaining what why I was having the pain I was having in my mouth. April was also very helpful as well! I really like how professional they were. Even though I found out I need to have some work done everything they said as to why made sense. I would definitely recommend going there!
Patient Reviewer for Clarity Dentistry Danielle Storm
Danielle Storm

I am always very well taken care of at Clarity Dentistry. Everyone is always very friendly, listens to my concerns with empathy, and actually treats me like a human being rather than someone to get money out of. I can honestly say this is the most clean, professional, and best dental experience in my life.
Patient Reviewer for Clarity Dentistry David Morris
David Morris

My four year old has been to two pediatric dentists that have him a huge fear of the dentist. Dr. Bowen and the hygienist that worked with my son were gentle and did everything possible to make him comfortable. If you or your kiddo are anxious about the dentist you should absolutely check out Clarity.
Patient Reviewer for Clarity Dentistry Samantha Apollo
Samantha Apollo

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